Dialog Direct
  • Finance
  • Troy, MI, USA
  • Full Time

Medical, Dental, Vision, 401K


The Payroll Specialist is responsible for daily payroll activities ensuring accuracy of payroll preparation and processing.  This candidate will oversee the payroll preparation and input and will be responsible for reviewing payroll, tax reports and preparation of payroll journal entries.  The Payroll Specialist will ensure the accurate compilation, analysis and reporting of payroll data and act as liaison between company, government and auditors in providing required information.  This individual will work on problems of diverse scope where analysis of situation or data requires evaluation of identifiable factors.

Key Responsibilites

  • Responsible for daily payroll activities
  • Maintain company payroll procedures and policies
  • Oversee systems maintenance process
  • Oversee multi-state and local tax/compliance issues and regulations; Keep abreast of changes in wage and tax laws and correspond with state and local tax agencies
  • Assist with W-2s and statements of deposits
  • Audit payroll data and loads into ADP for payroll processing
  • Oversee special deductions, overrides, corrections, voids, retroactive adjustments and re-issues, relocation payments, severance payments and bonus/commission payments
  • Process garnishments, tax levy's, wage assignments, support orders and bankruptcies
  • Coordinate communication between payroll department and all company locations
  • Audit and loads all data related to bonus and commission requests, ensuring requests are compliant to corporate policies and contain proper authorizations and approvals
  • Assist with payroll audits
  • Maintain and analyzes relocation reimbursement for possible inclusion of W-2
  • Investigate and responds to all local/state/federal letters of discrepancies
  • Provide Corporate support for ADP product including user training and ongoing helpdesk support
  • Maintain highest level of internal customer service
  • Analyze processing methods and procedures and make suggestions for improvements
  • Maintain Corporate PTO accruals according to company policy
  • Train new employees on time entry requirements and payroll processes and policies

Qualifications and Skills

  • Bachelor's degree preferred or equivalent education and experience
  • 2 years payroll processing experience
  • 1+ years of experience in processing multi-state and global payrolls
  • 2+ years of experience in processing garnishments, levy's and support payments
  • 2+ years of experience with ADP payroll processing
  • Experience in report writing
  • Must possess the ability to work with a wide variety of people with varying skill sets and often time's stressful situations
  • Must possess excellent interdepartmental and intradepartmental communications skills
  • Solid experience in Excel and MS office product
  • In depth knowledge of federal and state tax regulations and annual W-2 forms
  • Ability to work multiple simultaneous projects and maintain flexibility and control in the management of change while ensuring payrolls are processed within ADP timeframes

About Dialog Direct
Dialog Direct is a marketing and customer engagement solution provider focused on helping brands connect and engage with their customers to generate leads, increase sales and provide superior customer engagement solutions that create remarkable experiences. With more than 3,500 team members across 11 locations, the company offers a full range of sales and marketing support services direct marketing, campaign management, customer service and sales, order fulfillment, eCommerce and data analytics to help its clients build lifelong customer relationships.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.

All candidates will be required to complete and pass a background check. All candidates selected will also be processed through E-Verify. E-Verify is an Internet-based system that allows businesses to determine the eligibility of their employees to work in the United States. 

Dialog Direct
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