Dialog Direct
  • Human Resources
  • Holland, MI, USA
  • Salary
  • Full Time

Medical, Dental, Vision, 401K


The Recruiter will be responsible for sourcing and recruiting candidates for inbound call center agents. The recruiter will work with the regional team and promote a network of established contacts to find the right people for the position of call center agent.

Key Responsibilities

  • Responsible for assisting with implementation and administration of recruitment programs
  • Review incoming application submissions and screen for top talent
  • Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants
  • Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates
  • Leverage various resources - internet, community organizations, print media, formal/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates
  • Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS)
  • Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting
  • Promote the Company image to candidates and external service providers

Qualifications and Skills

  • Two years of relevant experience preferred
  • Strong communication skills, both written and verbal
  • Ability to multi-task, prioritize, and meet timelines on deliverables
  • Proficient in Microsoft Office
  • Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment
  • Sense of professionalism and ability to develop relationships
  • Strong attention to detail
  • Ability to handle and maintain confidential information

About Dialog Direct

Dialog Direct is a marketing and customer engagement solution provider focused on helping brands connect and engage with their customers to generate leads, increase sales and provide superior customer engagement solutions that create remarkable experiences. With more than 3,500 team members across 11 locations, the company offers a full range of sales and marketing support services direct marketing, campaign management, customer service and sales, order fulfillment, eCommerce and data analytics to help its clients build lifelong customer relationships.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.

All candidates will be required to complete and pass a background check. All candidates selected will also be processed through E-Verify. E-Verify is an Internet-based system that allows businesses to determine the eligibility of their employees to work in the United States. 

Dialog Direct
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