Dialog Direct
  • Sales
  • Troy, MI, USA
  • Full Time

Dialog Direct is looking for Property & Casualty (P&C) Licensed Insurance Agents for our Troy, MI office. The agent will use their in-depth knowledge of risks and available insurance products to market suitable insurance policies to meet the needs of their customers. Our client is the world's leading insurance organization, serving more than 90 million customers in over 100 countries and jurisdictions. They are leading providers in property casualty insurance, life insurance, retirement products, mortgage insurance, and other financial services.

Benefits of this position:

  • Competitive commission, renewal and no chargebacks
  • Annual salary plus commission permanent, full-time position
  • No lead generation and marketing expense
  • Small Team in an Agency atmosphere
  • Extensive training, mentoring and support from client

Key Responsibilities

  • Acquire new customers while building and maintaining ongoing relationships
  • Conduct sales presentations over the phone
  • Gather information from customers, assess their insurance needs and risk profile
  • Foresee customers' insurance needs, such as policy renewals or amending existing policies
  • Customize insurance programs to suit individual customers, often covering a variety of risks
  • Explain features, advantages and disadvantages of various policies to promote sale of insurance plans
  • Use of advanced selling techniques in a consultative sales environment
  • Calculate insurance premiums or awards / compute financial data
  • Arrange specialized types of insurance coverage in complex cases
  • Complete and follow-up on administrative tasks such as managing and processing paperwork, correspondence, keeping detailed records, ensure that policy requirements are fulfilled including the completion of appropriate forms
  • Follow contract, property, and insurance laws
  • Use computers to enter and access or retrieve data
  • Advise clients on risk management and claims processing

Qualifications and Skills

  • Bachelor's degree with concentration in a business discipline (Marketing / Finance Accounting) preferred
  • Minimum of 3 years successful full-time work experience in insurancesales or executive level occupation in the insurance industry or combination of high end sales experience
  • Demonstrated experience in understanding the complex financial situations and lifestyles of high net worth customers
  • Multiline insurance brokerage experience highly desirable
  • Strong computer skills; MS Office proficiency
  • Experience with software for the purpose of submitting applications and claims processing
  • Currently possess a Property and Casualty license
  • Strong communication and customer service skills
  • Must have positive attitude, professionalism and emotional intelligence (ability to listen and empathize)
  • Must be ambitious, self-motivated, and have a high energy level
  • Strong organizational skills and attention to detail
  • Technical knowledge related to the underwriting, claims processes, as well as, the tax and legal aspects of the products sold and potential implications for their clients

About Dialog Direct

Dialog Direct is a marketing and customer engagement solution provider focused on helping brands connect and engage with their customers to generate leads, increase sales and provide superior customer engagement solutions that create remarkable experiences. With more than 3,500 team members across 11 locations, the company offers a full range of sales and marketing support services direct marketing, campaign management, customer service and sales, order fulfillment, eCommerce and data analytics to help its clients build lifelong customer relationships.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.

All candidates will be required to complete and pass a background check. All candidates selected will also be processed through E-Verify. E-Verify is an Internet-based system that allows businesses to determine the eligibility of their employees to work in the United States. 


Dialog Direct
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